Menumiz Terms of Service

B2B version ( Australia )

General agreement

The below terms are effective Jan 2024


Welcome to menumiz™!

Thanks for using our Products and services.


In this agreement, “Universal Apps”, ”menumiz™”, “We”, “Us”, and “Our Company” refer to the company incorporated in Australia as Universal Apps Pty Ltd or its subsidiaries, affiliates, suppliers, partners, or agents worldwide.

In this agreement, “Business”,”Merchant”, “Restaurant”, “Café”, “You”, or “Your” refer to a Restaurant, eatery, Bar, bakery, Café or coffee shop, fast food or food stall, canteen, or any similar place where food, alcoholic or non-alcoholic beverages, or, if allowed by local law, tobacco is offered and sold to the people for free or priced, for consumption on-site or takeout or food delivery.

In this agreement, “meal” refers to any type of food, dish, viand whether cooked or raw, as well as any beverage or drink whether alcoholic or non-alcoholic, soft drink, juice, snack or bites, candy, cake, and pastry, regardless of whether it is prepared in the same place or not, or its freshness.

In this agreement, “Tobacco” refers to cigarette, cigar, pipe, and Hookah or Shisha as long as it is used for the smoking of tobacco substances only.

In this agreement, “menumiz™” refers only to the platform accessible at the website in the following URL(s): https://www.menumiz™.com or https://menumiz™.com and all subdomains including web apps or mobile apps running the same URLs or all subdomains.

In this agreement, “System” refers to the menumiz™ platform, menumiz™ POS, App, menumiz™ business app, and all third-party integration technically between the platform, app, and the merchant, such as the networks (Internet, 3G, 4G LTE, 5G, SMS gateways, Payment gateways, etc.)

In this agreement, “menumiz™ POS” refers to the mobile application named “menumiz™ POS” available in the Apple Store, Google Play, Huawei App Gallery, iMin gallery , Microsoft Store and Azure market place and also the same web-application at

In this agreement, “Guest(s)” or “Customer(s)” refer to consumers who attend the merchant (“Business”) to order and buy “Meal” or “Tobacco”.

In this agreement, “Product(s)” and or “Service(s)” refer to the POS (Point Of Sale)  service and  cloud-based management services offered in the menumiz™ POS, menumiz™ platform or menumiz™ app (on cloud) to the “Merchant(s)” and its “Guest(s)” or “Customer(s)”.

In this agreement, “Menu” refers to the list of “meals” offered by the “merchant” to the “guest(s)” through “menumiz™”.

In this agreement, “QR code” refers to Quick Response code readable by mobile phones or special scanners, generated by the system.

In this agreement, “Pay Via App” or “Menumiz Pay” or “Mpay” means the payment generated by the “guest(s)” from the credit card(s) stored in “menumiz™ ” and processed by the system.

In this agreement, “Account” refers to your account with the menumiz™ platform associated with your mobile number and email address for your business.

In this agreement, “user(s)” refer to any person who has been granted access to your account by you.

In this agreement, by accepting the terms of our products or services, you shall accept and acknowledge all our third parties suppliers’ and service providers’ terms and conditions and privacy policy agreements involved in our service delivery, including but not limited to Payment gateways and processors, Credit card companies, banks,  SMS gateways, internet service providers, CDN networks, telecommunication service providers, mobile gateways, and mobile networks.

By using our Products or Services, you are agreeing to these terms and conditions. Please read them carefully.


Using our Services

You must adhere to any policies provided within our Products or Services. Service availability may vary based on your account type and may change over time. Some services may not be available in certain regions or countries due to technical limitations, legal restrictions (such as UN, US, EU sanctions), or specific requirements imposed by local governments.

Do not misuse our Products or Services. For instance, do not interfere with our Services or attempt to access them using any method other than the interface and instructions we provide. You are permitted to use our Products or Services only within the bounds of the law and specifically for their intended purpose, which is restaurant management.

Using our Products or Services does not grant you ownership of any intellectual property rights in our Products or Services or the content you access. You may not use content from our Products or Services without obtaining permission from its owner, unless otherwise permitted by law. These terms do not grant you the right to use any branding or logos from our Products or Services, unless explicitly consented by us. Do not remove, obscure, or alter any legal notices displayed in or along with our Products or Services.

In relation to your use of the Products or Services, we may send you service announcements, administrative messages, and other information, which you may choose to opt out of.


Certainly! Here's the revised "Your menumiz™ Account" section with the suggested changes applied:

Your Menumiz™ Account

To use our Services or order our Products, you need to have a business account with menumiz™. You may either create your own menumiz™ Account and sub-accounts or have one assigned to you by an administrator, such as your employer, IT consultant, or partner. We recognize the owner of the mobile number and email address registered with the account as the 'owner of the account', who will be solely responsible for it. We assume the owner of the email address and mobile number is the same person. Access to the email inbox and the ability to read SMS sent to the mobile number is assumed to be granted, available, and possible for you at all times.

Protect your menumiz™ account by keeping your password confidential and maintaining the privacy and security of your mobile phone and email access. You are responsible for the activity, request, or order that happens on or through your menumiz™ account. Avoid reusing your account password on third-party applications. If you become aware of any unauthorized use of your password or account, please inform us immediately at

Restaurant ID

Upon registering a business account with, you are assigned a unique restaurant ID. This ID is used by you or your employees to log in to your account. It allows use of our services according to the level of access you have granted. You acknowledge that this ID is confidential. You agree to disclose it only to authorized persons whom you trust, and it is intended for exclusive use in relation to your business operations.

Service Agreement

By creating a business account on menumiz™.com, you acknowledge and agree to the following terms:

Account Creation and Use:

Account Security and Information Accuracy:

Payment and Billing:

·        You shall provide us with proof of credit card validity and ownership should we require any documents or image of the credit card used to make payment in


Compliance with Local Laws:

·       Selling and offering any other goods rather than meals, food and beverage or tobacco (the last should be permitted by your local law) is not allowed in our system.



·       You shall not offer, sell or advertise alcoholic drinks or tobacco to under aged customers (as per your local law) in our system.

·       You shall not consider any discount coupon, gift card or loyalty scheme for tobacco.

·        You shall not misrepresent your address or country of resident.


By Running the System in Your Restaurant

When you choose to use the menumiz™ POS system in your restaurant, you agree to the following conditions:

Technical Requirements and Responsibilities:


Menu Management and QR Code Usage:

Responsibility for Orders and Payments:

Financial Terms and Conditions:

Promotion and Customer Interaction:


Our Warranty and Limited Liability and refund policy