Privacy Policy (CRM)
Effective Date: 10 July 2024
Menumiz Sdn Bhd ("Menumiz," "we," "our," or "us") is committed to protecting the privacy of individuals who use our Dealer CRM platform ("Platform"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access and use the Platform. By using the Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that can identify you, such as your name, email address, phone number, and bank account details, when you register for an account or use the Platform.
1.2 Business Information: We may collect information about your business, including your business name, address, and other relevant details.
1.3 Usage Information: We may collect information about how you interact with the Platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
1.4 Transaction Information: We may collect details of transactions you carry out through the Platform, including the receipt and settlement of funds.
2. How We Use Your Information
2.1 To Provide and Maintain the Platform: We use your information to operate, maintain, and improve the Platform, including to process transactions, manage your account, and provide customer support.
2.2 To Communicate with You: We may use your information to communicate with you about your account, transactions, and any updates or changes to the Platform or this Privacy Policy.
2.3 To Enforce Our Terms: We may use your information to enforce our terms and conditions, including this Privacy Policy, and to prevent, detect, and investigate fraud, security breaches, or other potentially prohibited or illegal activities.
2.4 To Comply with Legal Obligations: We may use your information to comply with applicable legal, regulatory, or contractual obligations.
3. How We Share Your Information
3.1 With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
3.2 With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
3.3 For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.4 In Business Transfers: We may transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets. You will be notified via email and/or a prominent notice on the Platform of any change in ownership or use of your personal information.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
5. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Platform. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to access, correct, update, or delete your personal information. You may do so by logging into your account or contacting us at support@menumiz.com We will respond to your request within a reasonable timeframe.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform. You are advised to review this Privacy Policy periodically for any changes. Continued use of the Platform after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
8. Governing Law
This Privacy Policy and your use of the Platform shall be governed by and construed in accordance with the laws of Malaysia.
If you have any questions about this Privacy Policy, please contact us at legal@menumiz.com
